What are the check-in and check-out times at Family Selection At Grand Palladium Kantenah Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
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Family Selection At Grand Palladium Kantenah Resort & Spa, Akumal
899US$
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Key details
About the Hotel
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
- Close to Playa Kantenah
Great
8.9
4.5
4.9
Loved by guests
"The dedicated butler service, exclusive beach, exclusive pool, exclusive restaurant, and exclusive entertainment options were all worth the extra cost."
"The grounds of the resort were stunning-lush, well-maintained, and expansive, making it a joy to explore."
"Family selection beach is AMAZING - they have everything you need!"
Family Selection At Grand Palladium Kantenah Resort & Spa offers a family-friendly experience with luxurious amenities. This 5-star Akumal hotel features an
Rooms & Amenities
The resort features air-conditioned suites equipped with flat-screen TVs, minibars, and tea and coffee makers. Some rooms also offer terraces with garden views, while select family rooms include special amenities such as a hot tub and pool views.
Dining & Nearby Options
Dining options include a restaurant offering à la carte, continental, and American breakfast each morning. The property is also conveniently located near local cuisines, enhancing the dining experience for guests.
Leisure & Activities
The hotel includes a
Services & Transportation
Family Selection At Grand Palladium Kantenah Resort & Spa provides services such as
“If you're traveling with family, especially young children, this place seems to have truly nailed the all-inclusive experience; the Family Selection option appears to elevate the stay. The focus is clearly on attentive service, kid-friendly amenities like the Nest restaurant and dedicated pool areas, and those all-important butler services to smooth out any potential travel hiccups. From what I gather, it's a strong choice for a relaxed, well-catered family vacation.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Swim-up
2 persons
37 m²
2 King Size Beds
Shower
Coffee machine
room details
Family Selection Junior Suite Swim up Beachfront
2 persons
37 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite Rooftop Private Pool
2 persons
52 m²
2 King Size Beds
Shower
Private pool
room details
Junior Suite Garden View
2 persons
37 m²
2 King Size Beds
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Aerobics
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Family Selection At Grand Palladium Kantenah Resort & Spa, a delightful range of dining options promises to cater to every palate. From the vibrant flavors of Mexico to the delicate tastes of Japan, each restaurant invites families to indulge in authentic culinary experiences within a welcoming atmosphere.
El Dorado
Argentinian
Ambiance
Family friendly, warm and inviting atmosphere
Key Offerings
Experience traditional Argentinian dishes alongside expertly crafted grilled meats that capture the spirit of South America. Dinner service encourages lively gatherings, perfect for family moments.
Reservation
No
Open for dinner
La Adelita
Mexican
Ambiance
Family friendly, vibrant and colorful setting
Key Offerings
Savor authentic Mexican flavors with a variety of traditional offerings, from tacos to enchiladas, all made with love and a touch of spice. Dining here is a celebration of family and culture.
Reservation
No
Hours vary
Sumptuori
Japanese
Ambiance
Family friendly with a dynamic, theatrical dining experience
Key Offerings
Dine on exquisite sushi and enjoy the theatrical presentation of hibachi grill specialties, ideal for families seeking an interactive meal. Perfect for both the adventurous palate and those who prefer lighter fare.
Reservation
No
Hours vary
Portofino
Italian
Ambiance
Family friendly, cozy and intimate ambiance
Key Offerings
Delight in classic Italian dishes, featuring pasta made fresh daily and delectable pizzas baked to perfection. The warm environment complements family meals, creating lasting memories over delicious cuisine.
Reservation
No
Hours vary
La Lola
Spanish
Ambiance
Family friendly, relaxed and inviting locale
Key Offerings
Explore a menu rich with Spanish flavors, including tapas and paella that evoke the vibrant culinary traditions. This is a space for shared plates and joyful family dining.
Reservation
No
Hours vary
The Nest
International
Ambiance
Welcoming, modern space suitable for all ages
Key Offerings
An eclectic mix of international favorites where families can enjoy everything from light bites to hearty meals, allowing for a diverse dining choice to cater to all tastes.
Reservation
No
Hours vary
Location
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
Map view
Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017,
Akumal,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
910 m
Event hall
Playa Saasil Kantenah
1.0
km
Landmark
BioParque Lu'um Balam
2.9
km
Landmark
snorkling
3.2
km
Landmark
Mayan Underworld
3.2
km
Park
Yal-ku Lagoon
4.2
km
Landmark
Uxuxubi Al Natural
4.0
km
Landmark
Yal-Ku
4.1
km
Beach
Xpu-Ha Beach
4.5
km
Beach
Bahia De La Media Luna
4.3
km
Beach
Playa Xpu-ha
4.4
km
Landmark
Taj Mahal Cenote
4.5
km
Landmark
Cenote TajMa Ha
4.6
km
Landmark
Xotik-Ha
4.6
km
Landmark
XPuha
4.7
km
Night club
Rauxa Show
4.9
km
Beach
half moon bay
4.9
km
Landmark
mexicarteakumal
5.9
km
Library
Hekab Be Biblioteca de Akumal
5.8
km
Nearby
Kantenah Bay
200 m
Beach
Playa at Grand Palladium Kantenah Resort
150 m
Restaurants
Sumptuori
120 m
Carretera Chetumal-Puerto Juarez Km
Chic Cabaret & Restaurant
200 m
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Experience Akumal
Kantenah Bay
3 minutes walking
Kantenah Bay offers calm waters perfect for swimming and snorkeling, featuring vibrant marine life and sandy beaches.
Playa Kantenah
10 minutes walking
Playa Kantenah is known for its beautiful coastline and serene atmosphere, ideal for sunbathing and relaxing.
Yal-ku Lagoon
15-minute drive
Yal-ku Lagoon features stunning natural scenery and excellent snorkeling opportunities amid its reefs and marine life.
Sumptuori
2 minutes walking
Sumptuori offers a delightful Japanese dining experience with sushi, teppanyaki, and a warm atmosphere.
Chic Cabaret & Restaurant
3 minutes walking
Chic Cabaret provides an elegant dining experience with gourmet dishes and live entertainment in a spectacular setting.
Rauxa Show
10-minute drive
Rauxa combines dinner and live performance, featuring cabaret-style entertainment in a vibrant setting for all ages.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Oscar
United Kingdom,
March
2025
7.6/10
I had a lovely stay at this spa hotel, which offered a perfect blend of relaxation and comfort. The rooms were modern and spacious, which made my time there quite enjoyable. However, the dining experience was a bit hit or miss, especially during breakfast. The amenities were well thought out, although I wished the spa prices were more competitive. Overall, a good value for a tranquil getaway.
Rooms
9.0
The rooms were modern and spacious, equipped with all the necessary amenities and kept meticulously clean.
Service
9.0
The staff was incredibly welcoming and attentive, ensuring that I felt pampered throughout my stay.
Location
8.0
The hotel is situated in a serene area, away from the hustle and bustle, ideal for a relaxing getaway.
Dining
5.0
I found the breakfast options somewhat limited, which was a disappointment, especially since I love a hearty morning meal.
Facilities
7.0
The spa facilities were excellent, though I felt the prices could be a bit steep for some treatments.
Stella
United Kingdom,
February
2025
8.0/10
I had a relaxing stay at this spa hotel, with peaceful surroundings and comfortable amenities. The spa facilities were fantastic, offering a range of treatments that truly enhanced my experience. However, I found the dining options to be a bit limited, and while the pool was nice, the area could have been a bit more inviting. Overall, it was a good value for money, but a few tweaks could make it even better.
Rooms
9.0
The rooms were spacious and modern, providing a clean and comfortable atmosphere for relaxation.
Service
8.0
The service was attentive, with helpful staff always ready to assist with any concerns.
Location
8.0
The location was convenient, set in a quiet area that's perfect for unwinding, yet still close to local attractions.
Dining
6.0
The dining experience was decent, but I felt there could be more variety in the menu options.
Facilities
9.0
The spa facilities were excellent, with a soothing atmosphere and a variety of treatments available.
Evelyn
United Kingdom,
January
2025
8.2/10
I had a lovely stay at this spa hotel. The atmosphere was relaxing, and I really appreciated the spacious and modern rooms that offered a great view. The facilities were nice, especially the pool, but the dining experience could use some improvement. Overall, it was a good value for money, but the dining options left a bit to be desired.
Rooms
9.0
The rooms were spacious and modern, with a beautiful view that added to the relaxing atmosphere.
Service
8.0
The service provided was very attentive and accommodating, which made the experience pleasant.
Location
9.0
The hotel is conveniently located, making it easy to access nearby attractions and the beach.
Dining
6.0
Although the restaurant had some delicious options, the overall dining experience was slightly underwhelming with limited variety.
Facilities
9.0
The pool area was a highlight; it was well-maintained and provided a peaceful setting to unwind.
Theodore
United Kingdom,
December
2024
7.8/10
I had a lovely stay at the hotel; it felt luxurious and relaxing. The rooms were modern and clean, which made my experience even better. The spa facilities were fantastic, offering a range of treatments that truly helped me unwind. However, the dining options were limited, especially for breakfast, and the Wi-Fi costs felt unnecessary. Overall, it was a great value for what I paid, but there's room for improvement in the dining area.
Rooms
9.0
The rooms were modern, spacious, and impeccably clean.
Service
8.0
The staff was attentive and knowledgeable about the spa treatments.
Location
8.0
The hotel was conveniently located, making it easy to explore nearby attractions.
Dining
5.0
Dining options were limited, particularly during breakfast hours.
Facilities
9.0
The spa facilities were excellent and provided a great range of services.
Laurence
United Kingdom,
December
2024
8.2/10
I had a lovely stay at the hotel, with comfortable rooms and a great overall experience. The spa facilities were truly a highlight, making it a relaxing escape. However, the dining options were somewhat limited, particularly at breakfast, which felt a bit lacking. The location was very convenient, close to the beach and local attractions, but the Wi-Fi being an extra charge was a bit disappointing.
Rooms
9.0
The rooms were spacious, clean, and modern, providing a comfortable stay.
Service
8.0
The service was attentive and friendly, making me feel welcomed throughout my stay.
Location
9.0
The hotel is conveniently located near the beach and various attractions, making it easy to explore the area.
Dining
5.0
Breakfast options felt a bit limited, which was not ideal for me.
Facilities
10.0
The spa facilities were fantastic, providing a great way to unwind and relax.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Internet
is available in for free.
Breakfast
At the hotel Family Selection At Grand Palladium Kantenah Resort & Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of rooms:
170
FAQs
About Family Selection At Grand Palladium Kantenah Resort & Spa
What airport is closest to Family Selection At Grand Palladium Kantenah Resort & Spa?
Chetumal International Airport is located 46 km from the hotel.
What dining options are available on-site at Family Selection At Grand Palladium Kantenah Resort & Spa?
The hotel features 6 on-site restaurants offering international, Argentinian, and Japanese cuisine.
Are there recreational activities available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Guests can enjoy activities such as snorkeling, billiards, table tennis, and darts.
Does Family Selection At Grand Palladium Kantenah Resort & Spa offer family-friendly amenities?
The hotel provides a kids' club, children's playground, and family-oriented activities.
Is there free Wi-Fi available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Yes, free Wi-Fi is available throughout the property.
What type of pools can guests find at Family Selection At Grand Palladium Kantenah Resort & Spa?
The hotel features outdoor swimming pools, including a children's pool and a rooftop pool.
What are some highlights of the spa services at Family Selection At Grand Palladium Kantenah Resort & Spa?
The spa offers treatments such as massages, body scrubs, facials, and a Turkish bath.
Is parking available at Family Selection At Grand Palladium Kantenah Resort & Spa?
Yes, free private parking is available on-site.
What amenities are included in the rooms at Family Selection At Grand Palladium Kantenah Resort & Spa?
Rooms feature air conditioning, a flat-screen TV with streaming services, a minibar, and a private bathroom.
How far is Family Selection At Grand Palladium Kantenah Resort & Spa from the nearest beach?
The hotel is located less than 1 km from Kantenah Beach.
What languages do the staff at Family Selection At Grand Palladium Kantenah Resort & Spa speak?
The staff speak multiple languages to accommodate international guests.
What additional services does Family Selection At Grand Palladium Kantenah Resort & Spa offer?
The hotel provides 24-hour room service, currency exchange, and a shared lounge area.
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